Backorders and Returns
Privacy
Shipping Info
Guarantee
Samples/Dye Lots
Suggestions
Customer Service is tremendously important to us in all areas of our business...
- Adding
new designs
regularly, giving customers a reason to keep asking for more,
- Checking and rechecking to be sure
every kit is complete,
- Proofing charts and instructions over and over to remove errors and to make our
charts as understandable as possible
,
- Working hard to keep our
prices reasonable
for our customers and, of course, for their customers,
- Always offering a
friendly environment
for our customers' suggestions, questions or concerns - and getting responses back to them immediately,
- Doing our very best to help
inspire new stitchers!
